We make real purchases and share direct-to-consumer marketing & UX insights. Learn More

A Barrel Research Project

All Patterns

Momentous Keeps Customers Coming Back for More With Their Subscription Program

What We Bought

Momentous Collagen Peptides

$44.16
Quantity:
Date Purchased:
10/1/22
Coupons Used:
What We Bought

Momentous Recovery (Chocolate)

$44.63
Quantity:
Date Purchased:
10/1/22
Coupons Used:
What We Bought

Momentous Grass-Fed Whey Protein (Chocolate)

55.21
Quantity:
Date Purchased:
10/1/22
Coupons Used:

Momentous makes protein and supplements using high-quality, research-backed ingredients designed by world-class engineers. They encourage their busters to sign up for their subscription program by offering 15% off each product when they subscribe. 

Customers can sign up for subscriptions on the product detail page by adding the product to cart, clicking on ‘subscribe’, and then choosing the frequency (1-3 months). Once the customer adds a product to their cart, the discount is confirmed with a green ‘you saved extra 15%’ message under each product.

Momentous’ quick add pop up

On the product listing page, Momentous also offers a quick shop where a customer can sign up for a subscription and add the product to cart without ever even leaving the page.

Momentous’ checkout experience with a ‘manage your subscription’ call out.

When customers check out, there is a manage subscription button that appears right in the shopify checkout page, powered by Skio

Momentous’ subscription program, powered by Skio.

In their account, customers can easily modify subscriptions by changing the delivery date, adjusting the subscription frequency, updating personal and payment information, and canceling their subscription. 

Momentous’ manage your subscription dashboard

To cancel a subscription, the app makes it easy through their 'cancel' button right within the edit panel. When a customer cancels Momentous asks them for feedback so that they can learn about how to make their subscription process easier for the next subscriber.

Photo Credit:

Thumbnail photo courtesy of livemomentous.com