“Our Barrel account team took the time to listen and learn before recommending an enhanced user experience. Our online business has since doubled, and we continue to hear praise about our customer portal which was one of the most important pieces for us in increasing retention.” —Katie Marston (CMO, Once Upon a Farm)
“Our team at Barrel balances a strong design POV with technical knowledge and a buttoned-up process that has made this large and complex overhaul seamless – and highly successful.” —Jenna Hauca (Head of Digital, Barry's)
“It has been a pleasure collaborating with the Barrel team. We're consistently impressed with their ability to bring our vision to life and going above and beyond to make it happen.” —Greg Besner (Co-Founder, SUNFLOW)
Our Audit Process
Intake & Kickoff Meeting
An efficient intake and setup process along with a kickoff call to align on outcomes.
Findings & Recommendations
Comprehensive audit reports along with supporting visuals and clear recommendations.
Audit Walkthrough Q&A
A recorded Zoom call with a lead strategist to review the audit report with opportunities to clarify any questions.
Implementation Roadmap
For Complete Ecomm Audit clients, we estimate out tasks and create a project plan for implementation.
Past and Current Clients
Read Our Research on Ecomm Experiences
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