Gorgias x Barrel | Shopify Ecommerce Website Design & Development

Build Customer Retention With Gorgias' Customer Service Solutions

Barrel partners with Gorgias, a help desk designed for Shopify Plus e-commerce stores, to offer retention-worthy support. From their AI-powered responses to their personalized on-site offers, Gorgias helps strengthen your connection with your customers and build relationships with new customers.

Gorgias Results

Gorgias supports merchants in making their help center a loyalty and revenue driver. They also help companies build efficiencies in their internal processes.

25x

ROI

45%

ticket automation

How We Maximize Your Gorgias Experience

✓ Easy Order Management

Customers can see real-time order status, request refunds and cancellations, and report issues

✓ Integrated Customer Data

Share customer data between tools and make updates in other apps directly within Gorgias

✓ Personalized Offers

Personalize offers through Gorgias Convert based on a customer's on-site behavior to increase conversion

✓ Ai to Increase Efficiencies

Respond faster and build efficiencies through Gorgias' Ai Automate tool

✓ Conversation Flows

Based on customer’s inputs, build interactive conversation scenarios to offer personalized responses

✓ Omni-Channel Responses

Follow the conversation across all of your channels including social and SMS

Get Help Implementing Gorgias

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Client Success

Pavise

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Skincare 101

For a new luxe skincare brand, with a revolutionary concept that sun-care is for 365 days a year, it was important for Pavise that their customer support was high-touch.

We helped Pavise integrate Gorgias's Helpdesk chat on their site to connect customers to relevant articles and real-time responses about products and SPF education.

View Case Study

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